Shipping policy

Shipping Policy

Thank you for shopping with movelo.

This Shipping Policy explains how we process and deliver orders placed through our online store.

Order Processing

Orders are usually processed within 1–5 business days after payment is successfully received.

Processing times may be longer during holidays, promotional periods, or periods of high order volume.

Shipping Time

Estimated delivery time may vary depending on the destination, shipping carrier, and product availability.

Typical delivery times may range from 7–20 business days, depending on your location and the shipping method used.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be shown at checkout before you complete your order.

From time to time, we may offer free shipping promotions. Any free shipping offer will be displayed on the website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if available.

Tracking updates may take several days to appear after the order has been shipped.

Delays

Shipping delays may occur due to factors outside our control, including:

  • Courier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete shipping information
  • High seasonal demand

We are not responsible for delays caused by shipping carriers or customs authorities.

Customs, Duties, and Taxes

Depending on your country or region, your order may be subject to customs duties, import taxes, or other fees.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Address

Please make sure your shipping address is accurate and complete before placing your order.

We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery time, please contact us at:

Email: nyquiest@edugonext.in

We will do our best to help investigate the issue with the shipping carrier.

Contact

For shipping enquiries, please contact:

movelo
Email: nyquiest@edugonext.in
Address: 1 Addington Street, London SE1 7RY, United Kingdom